PRIVACY POLICY

Effective Date: [Insert Date]

Aussie Inspections is committed to protecting your privacy and ensuring your personal information is handled responsibly in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Collection of Personal Information

We collect personal information that is necessary to provide you with our services, including:

Name
Address and property details
Contact information (email, phone number)
Payment and transaction details
Inspection booking information

This data is typically collected directly from you via our website, over the phone, through email, or in person.

2. Use of Personal Information

We use your information to:

Provide property inspection services
Issue inspection reports
Contact you regarding your bookings or enquiries
Process payments
Improve our services and customer experience
Comply with legal obligations

We do not sell or rent your personal information to third parties.

3. Disclosure

We may disclose your personal information to:

Subcontractors or inspectors engaged to perform services on our behalf
Financial institutions for payment processing
Legal, regulatory, or government authorities if required by law

All third parties are required to maintain confidentiality and handle your data securely.

4. Data Security

We take reasonable steps to ensure your personal information is protected from unauthorised access, loss, misuse, or disclosure. This includes physical, electronic and managerial safeguards.

5. Access & Correction

You have the right to access the personal information we hold about you and request corrections if it is inaccurate or outdated. Please contact us in writing to make a request.

6. Cookies & Website Data

Our website may use cookies to enhance your user experience and gather basic analytics (e.g. page views, time on site). You may disable cookies in your browser settings if you prefer.

7. Marketing

From time to time, we may send you service updates or promotional materials. You may opt out of marketing communications at any time by clicking ‘unsubscribe’ or contacting us directly.

8. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on our website with an updated effective date.